shipping instructions
step 1:
You have already decided to work with us, yay! You should receive a confirmation email with these instructions after you have filled out the service form.
What you need to do now:
For printed photographs in a photo album, we need you to take those photos out of the album. We do NOT do that for you.
Please check your printed photographs and film for mold and mildew. We will NOT accept items that are over a 1/3 covered in mold and we will NOT accept wet items.
Please disregard this step if your photographs, film, or both are already out of the album.
step 2:
After you have picked the photos, film, or both that you want to send you will need to find a box or bubble mailer big enough to fit all the items without folding them. For example: printed photographs should be laid flat. The developed film should also be stored flat. Nothing should be scrunched or folded.
step 3:
Now that everything has been placed into your mailer, you will need to print out your pre-paid shipping label if you asked to receive one and put it on your mailer. If not just head to the post office. If you didn’t receive a pre-paid shipping label we will email you our address in our confirmation email.